Albania escort and removals

What we found

Inspectors found operational practices to be generally well organised, but too many Albanian detainees waited in detention for several weeks despite wanting to return voluntarily. However, efforts had been made to reduce total journey times. Leaders had acted on, and continued to act on, the staff culture and interactions with detainees were mostly respectful and positive.

Points to note

Information about vulnerability and risk was not clearly communicated to escort staff or paramedics and the opening of detainees’ medical notes without their consent breached medical confidentiality. The use of interpreters needed better oversight.